In accessing and using the services of SocialTrades, you commit to all terms and conditions set in this Terms of Service Agreement. Additional terms and conditions may apply to additional areas of the website or to particular negotiations or content posted on the site, in conjunction with the actual Terms of Service Agreement.
You agree that the Terms of Service, combined with your act of using the Site, have the same legal force and effect as a written contract with your written signature and satisfy any laws that require a writing or signature, including any applicable statute of frauds. You further agree that you shall not challenge the validity, enforceability or admissibility of the Terms of Service on the grounds that it was electronically transmitted or authorised. If you do not agree to be bound by these terms and conditions of use, you may not access or otherwise use this Site. We reserve the right to revise these terms and conditions from time to time. When we make changes, we will post them here. You may wish to check this section from time to time, because your use of the Site following any changes indicates your agreement to be bound by those modifications.
This Site is offered and available to users who are 13 years of age or older. By using this Site, you represent and warrant that you meet the foregoing eligibility requirement. If you do not meet this requirement, you must not access or use the Site.
SocialTrades holds the right to make changes to the Terms of Service Agreement at any time. Customers who use the SocialTrades’ website agree to follow any change or modification and are bound to the modified Terms of Service Agreement. The current revision date of the Terms of Service Agreement is listed below.
(1) WEBSITE USE
SocialTrades possesses full intellectual property rights to all content, images and visual elements on the website. This information may not be used, copied, distributed, transmitted, or altered unless expressly authorised by SocialTrades.
The content and website are protected by U.S. and foreign copyright laws. These belong expressly to SocialTrades or other copyright owners who have given express authorization to use their information on the SocialTrades website.
(3) INACTIVE USER ACCOUNTS
SocialTrades supplies social media services to those looking to increase their social media following strictly for credibility purposes. The social media followers/views/plays that are provided in all the packages are not to be purchased for engagement but rather for online credibility. We do not guarantee shares, likes or comments will arise from the packages that we supply. Although unlikely, there is a chance that purchasing our packages may result in account issues with the respective social platforms. We are 3rd party service providers and we are not affiliated with Facebook, Twitter, Instagram, YouTube, Soundcloud or Pinterest.
We reserve the right to refuse servicing customers without official explanation and in such cases, we shall refund in full the amounts disbursed to SocialTrades payment accounts.
This is only for online credibility and not the ultimate solution to your marketing needs. It is still your responsibility to keep your account interesting by making sure its contents are worth engaging. It is your sole responsibility to ensure the numbers on your social media accounts are balanced.
SocialTrades do not unfollow/unlike/uncomment/un-retweet/undo any services once order is completed. If users are experiencing a decrease in any service, refer to (10) replacement policy for further details. Social media companies may sweep our accounts from time to time and we won’t be able to do anything about it. Our system will try to over deliver every time to prevent fall in services more than purchased.
Social media companies would usually do a sweep of long overdue inactive user accounts and have it deleted. As a user of the service, users that notify SocialTrades within the (10) REPLACEMENT period will have its unbalanced likes/followers/view/etc refilled. Once replacement period expires, no replacement will be provided.
(4) LIMITATION OF LIABILITY
As you are bound by the Terms of Agreement, you must indemnify, defend and hold SocialTrades free from any claim arising out of, relating to, or connected with your alleged breach of the Terms of Service in using SocialTrades’ services. You must also indemnify, defend, and hold SocialTrades harmless based on any claim alleging facts that, if true, would constitute a breach of this Agreement.
Any potential customer agrees to solely use the website for lawful purposes, and not to compromise the security of the website, render it inaccessible to others or cause damage to the content, service or website. As a user, you agree to refrain from any action that may add, subtract or modify the content of the site. You agree to refrain from accessing content without permission and will not use the website in any way other than the way it is intended.
(6) CONFIDENTIAL INFORMATION
SocialTrades only requires confidential information that enables to pursue the service. Any other material or information sent to the website will be considered non-confidential. You authorise SocialTrades the royalty-free irrevocable permission to use, display and distribute in whole or in part, the submission in any manner it sees fit.
(7) CORRECTION OF INACCURACIES
SocialTrades reserves the right to correct any errors or inaccuracies in the content on the website or to change and update the content at any time without giving prior notice. However, SocialTrades does not guarantee that errors, inaccuracies or omissions will be corrected immediately.
This Terms of Service Agreement with SocialTrades constitutes the entire agreement between all parties with respect to the subject matter hereof.
Upon registering for weekly or monthly subscription, SocialTrades reserve the rights to bill customer automatically weekly/monthly depending on the plan chosen. Customers will be automatically billed by Stripe payment processing company or request for a manual subscription where customers will need to pay for manually. During subscription period, customers will automatically be upgraded to receive discounts for purchases. If customers wish to cancel their subscription plan, head over to My Account -> Subscriptions apply for either a suspension/temporary hold or cancellation. Failure to do so will result in the continuation of next billing cycle.
SocialTrades offers its customers a replacement policy if orders are not delivered as per promised. Below are the terms for each of the social media replacement.
1. All services – 3 Days (from the day order/batch is completed)
2. Trial services – 0 Days (from the day order/batch is completed)
Customers will need to contact SocialTrades support team to have the replacement conducted. We do not provide replacement once orders exceeded guarantee period.
Some social media such as Instagram is well-known for its Instagram Purge. As this is a common practice done by the company and we will not hold any responsibility for any drop in Instagram Followers after the replacement guarantee period.
Any social media accounts with more than 25,000 followers will not be assured by our replacement policy, this is because the drop in followers could be due to the user using other service providers or even organic followers unfollowing the account. If you believe that the follower drop is our fault, let us know.
From 02/03/2018 onwards, SocialTrades will be offering customers the option to select a 10 Days, 20 Days or 30 Days Refill Guarantee at an extra 7%, 12% and 17% on the total order respectively. All purchases in the order will be guaranteed a refill in accordance with the option selected (Eg: Guaranteed refill for any drop in Likes/Views and others till the 20th day after order completion instead of the standard 5 days guarantee, if the 20 Days Refill Guarantee is selected). Any subscription packages with auto billing enabled will automatically be rebilled with the “Refill Guarantee” if the option is selected during the first parent order. To cancel the “Refill Guarantee”, the parent subscription will need to be first terminated and reregistered.
(11) SPLIT DELIVERY
SocialTrades offers its customers the option to have its orders split for delivery. Customers will be allowed to have the entire order split into 2 – 10 different deliveries. All split deliveries will be done in accordance with SocialTrades’ in-house split delivery algorithm. Most commonly done by splitting it into a few different days. If you wish to overwrite and prefer a certain way of delivery, have it noted in the notes section while checking out.
If notes section is left blank, split delivery will be done as per algorithm permits.
(12) MONEY BACK GUARANTEE
SocialTrades offers its customers the option to refund their money if a customer’s needs are not met. These must be processed in due diligence and due process. SocialTrades reserves the right to meet customer satisfaction. Money refunded will only be in the form of “Points/Store Credit” which can be used only in SocialTrades’ website. Refund to PayPal, Stripe, Cryptocurrency & Altcoins and Malaysian Bank Transfer is not allowed. Free funds are not subjected to refund.
SocialTrades will not offer a refund if your video/profile/account has been banned due to it containing SPAM, FRAUD, DDOS and other ILLEGAL CONTENT or simply REMOVED by the user.
(13) TERMINATION OF SERVICE
The term of this Agreement will begin upon SocialTrades’ acceptance of your job order and will end when terminated by either party. If SocialTrades determines, in its sole discretion, that you are abusing the system, the company (without limiting any other rights or remedies available to it) withdraw your participation and withhold any amount to you.
You may not run other marketing campaigns while your SocialTrades campaign is running. We use specific statistics to measure our clients’ campaigns, which running simultaneous campaigns may interfere with. If you run other campaigns, then you agree that SocialTrades is responsible for every follower, view, comment, like, visit, and/or vote that you gain during the marketing campaign.
These terms and conditions updated and effective as of March 02, 2018
All dates mentioned above are in DD/MM/YYYY format.
Terms and conditions will change without prior notice.