What does my status mean?
Pending Payment: Order is currently pending payment. If CoinPayments.net payment method is used and payment is already made, kindly wait for full digital currency confirmations.
On Hold: Order has been placed but payment is not confirmed. If you used Bank Transfer option, send us a copy of the payment receipt to us at [email protected]. If you used PayPal option, it is due to payment not yet cleared by PayPal, do allow 1-4 days for Paypal to release funds.
Processing: Payment has been received and order is currently in the queue. If you wish to cancel the order and obtain a full refund to your account, email directly at [email protected].
Beginning Injection: Injection of service(s) is currently in the queue and cannot be cancelled. Please allow up to 24 hours to see results.
Paused: Injection of service(s) has been paused. This could be due to the purchase of split delivery feature.
Failed (Error): Injection of service(s) has failed. Admin will look into it soon. Do expect an email or shoot an email directly to [email protected]
Completed: Order has been completed.
Refunded: Order has been successfully refunded.
Cancelled: Order has been cancelled.