Order Tracking

To track your order, enter your Order ID and email address in the form below and press the "TRACK" button. This was given to you on your receipt in the confirmation email.


Pending Payment: Order is currently pending payment. If CoinPayments.net payment method is used and payment is already made, kindly wait for full digital currency confirmations.

Processing: Payment has been received and order is currently in the queue. If you wish to cancel the order and obtain a full refund to your account, email directly at support@socialtrades.xyz.

Injection Begin: Injection of service(s) will begin soon. Delivery should start in instantly*

Injection Paused: Injection of service(s) has been paused. This could be due to the purchase of split delivery feature.

Injection Failed: Injection of service(s) has failed. Admin will look into it soon. Do expect an email or shoot an email directly to support@socialtrades.xyz.

Insurance Period (30 Days): Insurance period has kicked in and will last for 30 days. If use experienced any fall in service(s) provided, email us at support@socialtrades.xyz.

Completed: Order has been completed.

Cancelled: Order has been cancelled.