Order Status

Order Tracking

To track your order, enter your Order ID in the box below together with the Billing Email and press "Track". This was given to you on your receipt and in the confirmation email.

What does my status mean?

Pending Payment: Order is currently pending payment. If CoinPayments.net payment method is used and payment is already made, kindly wait for full digital currency confirmations.

Processing: Payment has been received and order is currently in the queue. If you wish to cancel the order and obtain a full refund to your account, email directly at support@socialtrades.xyz.

Beginning Injection: Injection of service(s) will begin soon. Delivery should start in instantly*

Paused: Injection of service(s) has been paused. This could be due to the purchase of split delivery feature.

Failed (Error): Injection of service(s) has failed. Admin will look into it soon. Do expect an email or shoot an email directly to support@socialtrades.xyz.

Insured: Insurance period has kicked in. If user experience any fall in service(s) (ie. Likes, Followers, Views…) provided, email us at support@socialtrades.xyz.

Completed: Order has been completed.

Cancelled: Order has been cancelled.